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Support

We're here to help. Reach our concierge team directly, send us a message, or browse a few common questions below.

Contact Us

Address
1/959 Glen Huntly Rd, South Caulfield, VIC, 3162, Australia
Hours
9:00 AM – 5:00 PM, every day

Send us a message

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Frequently Asked Questions

How long does onboarding take?

Under 45 minutes for an average portfolio. We can also coordinate directly with your Executive Assistant to handle setup on your behalf.

Is there a mobile app?

Yes — MyLuxFleet is available on iOS and Android, as well as the web.

Where is my data stored?

Your primary data is stored exclusively in highly secure Tier-4 data centres in Switzerland.

How do I delete my data?

You can permanently delete all of your data from within the app at any time, or email support@myluxfleet.com and we will action it within 30 days.

More Help

Already a member? You'll find quick-start guides, in-app feedback, and full support inside the app.