Help centre
Support
We're here to help. Reach our concierge team directly, send us a message, or browse a few common questions below.
Contact Us
Phone
+61 403 894 599
Email
support@myluxfleet.com
Address
1/959 Glen Huntly Rd, South Caulfield, VIC, 3162, Australia
Hours
9:00 AM – 5:00 PM, every day
Send us a message
Send us a message directly — our concierge team will get back to you, and you'll receive an email confirming we've received it.
Frequently Asked Questions
How long does onboarding take?
Under 45 minutes for an average portfolio. We can also coordinate directly with your Executive Assistant to handle setup on your behalf.
Where is my data stored?
Your data is hosted on enterprise-grade, SOC 2-compliant cloud infrastructure, encrypted in transit and at rest.
How do I delete my data?
You can permanently delete all of your data from within the app at any time, or email support@myluxfleet.com and we will action it within 30 days.
More Help
Already a member? You'll find quick-start guides, in-app feedback, and full support inside the app.